Designed For Your Everyday Elegance
We craft dresses that blend comfort and grace for every moment. Lookscene delivers versatile styles to enrich your modern wardrobe.
FAQ
1. How long do I have to submit a return request?
1. How long do I have to submit a return request?
Please send us a message within 30 days after receiving your parcel. All returned items must be unused and kept in original condition, except products damaged during transit or with manufacturing flaws.
2. What should I do if my parcel goes missing?
2. What should I do if my parcel goes missing?
Get in touch with our support staff if tracking information does not update for a long time or shows the package is lost. We will check the tracking data and inform you of the available solutions.
3. Am I allowed to adjust my order after placing it?
3. Am I allowed to adjust my order after placing it?
We can only accept order revisions before we begin processing your goods. Please contact us quickly with your order number and the specific changes you want.
4. Which payment options are supported?
4. Which payment options are supported?
You can view all usable payment methods on the checkout page. According to your location, major credit cards and other reliable secure payment services are available.
5. How can I get confirmation of my purchase?
5. How can I get confirmation of my purchase?
Once you complete payment, an order confirmation email will be delivered to your inbox. Double-check your shipping address, and email support@lookscene.com immediately if any details are incorrect.
6. What is the typical shipping timeline?
6. What is the typical shipping timeline?
We need 3-4 business days to prepare every order. Deliveries to the US take 5-15 business days, shipments to the UK and Europe take 7-15 business days, while other countries require 10-20 business days.



