Contact Us

Get in Touch with lookscene

Email is the best way to reach us: support@lookscene.com.

When We Reply

Our usual support schedule is Monday-Friday, 9:00 AM-5:00 PM Eastern Time. Please allow 1-2 business days for a response, with extra time during holidays or high-volume periods.

Help Us Locate Your Order

For purchase-related questions, add the order number and checkout email. If the concern involves the received item, attach photographs that clearly show the product and parcel label.

Returns

Return requests must be reviewed before an item is mailed. Once approved, we will send the correct destination and instructions for that order.